Consulting & Analytics

E-commerce Analyst

Ho Chi Minh City   |   Full Time

E-Commerce has been steadily growing in Vietnam since 2012. Today, dozens of thousands of sellers and brands are selling online. One of their biggest challenges is to successfully make the best out of all the platforms involved: marketplaces (Lazada, Shopee, …), online marketing platforms (Facebook Ads, Google Ads, ...), their own website, and their offline databases and processes.

Customore offers a range of technologies and services that allow them to simplify the data collection and analysis in order to activate business cases that translate into more revenue. Our focus today as we start the company is to build our first success stories with sellers and brands to show the value we can bring. We are therefore looking for the first people to join the co-founders and build the core team that will kickstart the company.

As E-Commerce Analyst, you will:

  • Be part of the consulting team, in charge of supporting sellers and brands in tailoring our technology to their need and/or execute e-commerce growth campaigns and other business cases
  • Proactively engage with the clients to understand their strategy and business situation
  • Provide regular deep-dive analysis on e-commerce key metrics and make dedicated plans on how to optimize and increase sales
  • Provide ad-hoc high-quality analysis to timely address the business needs
  • Take initiatives and prioritize tasks effectively to deliver business results
  • Focus on building a long-term relationship with the clients
  • Support tool automation given implemented concrete business cases

We’re looking for someone who:

  • Is strongly analytical and numbers driven: you must really enjoy computing data and be obsessed by the ability to track all kinds of metrics
  • Is familiar with the general metrics involved in e-commerce: you are clear on what traffic, conversion rate, click through rate are and what are their common dynamics. You know who the key e-commerce players are in Vietnam
  • May have little to no prior working experience (0-2 years) but has demonstrated excellence in one or several projects: we will prioritize your motivation, ambition and quality of work over your prior experience. If you have never worked before, just share with us some projects you implemented where you demonstrated what we are looking for
  • Is comfortable working in English in an international environment
  • Is proficient in Excel and Google Sheet. Having prior experience in automating data-oriented process through VBA, Scripts or any other tool is a plus

Working for us means:

  • You are joining a very young and ambitious company: We created the company in January 2019 and have very ambitious fundraising and business targets. We plan to start opening new countries in SEA (South East Asia) in 12-18 month and will always push to overachieve our high targets and strict deadlines
  • You are willing to become the best at what you do in South East Asia: we have extremely strong expectations in the quality of work we produce and want to ensure our clients know they are dealing with the best in their fields. As a junior newcomer, this means you want to boost yourself to learn how to become the best at what you do following our teaching, methodology, and pace
  • You are excited by the idea of writing your own career path: if you expect to know the exact content of your job and career steps, you should look elsewhere. The possibilities to grow in responsibilities and salary with our company will only be limited by your determination, hard work and performance

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